![]() Cure 1: Detect and Repair – for Microsoft Word XP, 2002 or 2003 The different instructions for different versions of Word are below. ![]() Use these to fix Microsoft Word so it works with ClaroRead again. If not, please contact Claro Support for more assistance. If either of these steps indicates a problem, then the fixes on this page should help you. Then start Word, type some text, and go back to the toolkit and double-click to run “WordCOMTest.vbs”, which should display the text in the Word document. From the toolkit run the program “WordTest.exe”, which will show a diagnostic report. (Advanced) Download and unzip the Claro Support Toolkit.Press Play: highlighting and reading should proceed from the cursor position, but nothing happens. ![]() Open ClaroRead and Word, open a text document.“I click the Check button and ClaroRead crashes.” – try Cure 2 first.“I try to scan into Word, it goes through the process but nothing appears in Word at the end.” – try Cure 1 first.“I press play, everything highlights very quickly but no speech is produced.” – try Cure 1 first.How to solve problems using ClaroRead and other Claro products with Microsoft Word. Published by Claro Software on 8th September 2014 8th September 2014
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